Steve joined the Seltzer Group in 1989. Initially hired to sell and service personal and commercial insurance products, he quickly proved to be integral to the growth and direction of the agency. Drawing on experiences from employment with the Department of the Army and the philosophy of leadership and teamwork fostered while proudly serving in the United States Marine Corps and Army Reserves, Steve’s dedication to the Seltzer Team and its clients is unmatched.
During the 1990s, Steve implemented and managed the agency’s first information technology system, ensuring improved and more efficient customer service.
In 2003, Steve was instrumental in innovating the risk management first process which led to improved customer outcomes, lower costs, and safer work environments for Seltzer clients. His approach was revolutionary in the insurance industry and provided customers with superior results compared to the traditional insurance process. He quickly gained a reputation as being an expert in Pennsylvania Workers Compensation Insurance and was frequently invited to speak at business, manufacturing, and industry leader meetings. In fact, he was selected to speak before the Pennsylvania Legislature on the topic of Workers Compensation Industry reform.
Steve co-founded and served as president of Keystone Comp Control, a multi-state group of agencies dedicated to improving client results through insurance, human resource, safety, compliance, and risk management strategies.
In 2005, Steve worked with key partners to start Pennsylvania’s first integrated risk management company, East Coast Risk Management and serves on its board of directors. In 2012, he helped establish Keystone Surety Associates, a dedicated bonding agency, and served as its first president and board chairman.
Steve’s forward-thinking nature, vast experience, commitment to learning, and drive to always improve have guided the Setzer Group over the past 30 years. He uses these qualities to lead and inspire the entire Seltzer Team to strive for excellence and demonstrate that same commitment to their clients. He has designed, implemented and managed procedures and processes formulated to benefit clients.
Steve has been recognized by his peers as a leader in the insurance and risk management industries. He currently serves on the MMG Insurance and Selective Insurance Agents Advisory Boards. Steve has led the Seltzer Team to national recognition as a Big I / Regan Consulting Best Practices Agency since 2019.
Consistent with his commitment to ongoing improvement, Steve maintains several industry designations, including Certified Insurance Counselor (CIC) and Certified Work Comp Advisor (CWCA). He has been a member of Vistage International since 2012 and was a Vistage Leadership Award finalist in 2020.
Steve knows that being a good business leader means thinking about more than just business. After volunteering as an assistant coach for the local Special Olympics volleyball team (his wife was the head coach), Steve proposed the idea of a golf tournament to benefit local Special Olympics programs in 1998. It has been an annual event ever since.
In 2019, Seltzer Group Charities Foundation was formed and named Steve as its chair. The nonprofit now provides financial and other resources to organizations supporting individuals with special needs and children.
Steve has served on the board of the North Central Highway Safety Network since its founding in 1997 and is currently its board president.
Steve enjoys spending time with his family, travel, and all types of exercise. He can frequently be found near the top of the Peloton® leaderboard or on a weekend run with his wife, Natalie. His favorite pastime is a spirited game of hide and seek with his three grandchildren.